In these terms and conditions, “we” “us” and “our” refers to Ausey Pty. Ltd. These terms and conditions do not affect consumers’ statutory rights.
By proceeding to purchase a room through our website you agree to the Hotel’s terms and conditions in addition to our general terms and conditions.
Our website will display the rules during the process of your booking. We require your credit card information in order to provide you with confirmed availability and price.
Our payment system ensures confidentiality of your personal details and safe use of your credit card for Internet transactions. You will be billed for your reservation shortly after your hotel booking reservation is confirmed.
We will email all booking details to confirm your booking has been accepted and completed. Depending on your contract with your credit card provider may charge additional bank fees for the transaction.
Your ‘Confirmation Summary’ page will display all charges made and it is your responsibility to print and retain these confirmations. You should take them with you. Showing your booking documents during hotel check-in will greatly assist procedures.
Changes and Cancellation
Booking changes are permitted as per the hotel’s terms and conditions.
The cancellation policy is subject to the individual Hotel’s cancellation policy. By proceeding to purchase through our website you agree to the Hotel’s cancellations terms.
To check the hotel’s cancellation policy, refer to the reservation information. Hotels have strict rules on minimum notice for cancellations and/or no-shows.
Cancellations prior to the deadline date will not incur any cancellation charges as mentioned in the hotel cancellation policy.
Cancellations occurring after the deadline date may lose the equivalent value of 1 night stay up to the full amount as set out in the cancellation policy of the specific hotel.
Non-refundable bookings may incur the total cost of the booking. A no-show will incur the total cost of the booking.
Refunds will be transferred directly to your credit card.
Booking and Service Fee
Ausey Pty. Ltd. will charge a booking fee to cover administration costs at the time of booking. This fee in non-refundable.
Our website accesses a huge amount of information from our suppliers. Ausey Pty. Ltd. cannot guarantee the accuracy of these information. We endeavour to ensure that our information is current. We reserve the right to amend our information at any time.
To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.
To the full extent permitted by law, our liability for breach of an implied warranty or condition, at our option, is limited to the supply of the services again or payment of the costs of having those services resupplied to the value of the booking paid by the customer.
We accept no liability for any loss whatsoever including consequential loss suffered by you arising from services we have supplied.
Ausey Pty Ltd acts as a travel agent only. Ausey Pty Ltd sells various travel related products on behalf of numerous transports, accommodation and other wholesale service providers, such as airlines, coach, rail and cruise line operators. Our obligation is to make travel bookings on your behalf and to arrange relevant contracts between you and service providers. We have no responsibility for these services nor do we make or give any warranty or representation regarding their standard. All bookings are made subject to the terms and conditions and limitations of liability imposed by these service providers. Your legal recourse is against the specific provider and not us. If for any reason, any travel service provider is unable to provide the services for which you have contracted your remedy lies against the provider and not with us.
Please ensure you and your travelling companions are aware of the booking conditions, which apply to your travel arrangements. It is important that you understand the booking conditions, which cover cancellation or amendments to your plans, either prior to departure or during your trip. Please contact us for clarification of any aspect of your booking conditions. If you are making bookings on behalf of a couple or a group we will be happy to provide you with more than one copy of this confirmation if requested.
Ausey Pty. Ltd. reserves the right to change or modify all or any part of these terms and conditions by posting changes to the Site.